I became a manager and did not know how
I scrambled, read mountains of
articles, books and took management courses. After years
of struggling and doing everything wrong a manager can
(at least once), I became pretty good. I finally got to
where I could manage.
But, all the layers of management who
ran my company for me were the ones who really needed to
know how to manage. They were the ones who made my
company perform, or not perform.
There was no one place I could send
my managers to get the education they needed, (or I
would have sent them).
Out of sheer desperation, I devised a
minimum list of what a manager needed to know and I
taught my mangers personally. Not only did it work, it
I had a 22 year career turning around
troubled companies. This was the secret ingredient that
made me successful. Simply teaching my mangers how to
manage (and get performance).
Back to back, my managers gave me
"World Class" results in productivity,
quality, service levels, less waste, and better margins.
Employee turnover became virtually nil. Further, we were
able to shut down accidents from the first day forward
and set incredible safety records.
This is the
I taught and further refined over the years. Others have found
the course very fast paced ... fun... and very